|WE GOT YOUR SHIPPING COVERED|
|EASY RETURNS AND EXCHANGE|
|PROMOTIONS AND COUPONS|
To redeem a code-based promotion, perform the following steps:
Eligibility for free standard requires order value of $150 or more. The qualifying amount must be met AFTER any promotion or discount is applied.Taxes and prior purchases do not qualify toward the minimum purchase requirement.Additional charges will apply if you choose a different shipping option (example, but not limited to 3-Day Business or Next Day Business Shipping) Standard orders are processed once credit card authorization and verification have been obtained. Delivery times are estimates and begin from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are unique circumstances, we make every effort to fulfill your order within 1-3 business days of the date of your order. Business day pertains to Monday to Friday, except holidays. Please note we do not ship on Saturday or Sundays.Date of delivery may fluctuate due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments. Your order must be placed during the specified promotion period to qualify for that promotional offer. We cannot apply a promotion to a previous purchase. Some promotional offers may not be combined with any other offers in the same order. Your order may need to be of a certain dollar amount to qualify; taxes, shipping, and handling fees are not applicable towards the qualifying amount. Only one promotional code may be used per order unless otherwise specified. Free shipping offers are valid on standard shipping for orders placed at www.importedgoodies.com with the indicated minimum purchase. Offer may only pertain to certain price points (full-price only) or select products. Offer is not for resale or redeemable for cash. There will be no adjustments to prior purchases, and cannot be applied to returned merchandise.
Yes, we accept returns and exchanges. Please read our "Refund Policy" for more information
To sign up for an account, go to CREATE AN ACCOUNT. Fill out the register account form, read and agree to the Term and Condition and press continue.
To sign up for our Newsletter, just simply scroll down to the footer and enter your name and email address in the newsletter field and click subscribe.
Absolutely! Your thoughts and opinions are very important to us. Just sign into your account; under view my order history, select the item you would like to review, then click review. Write a review and click submit.
You can only review items that you have already purchased.
Yes, we wouldn't have it any other way. You can sign into your account at anytime and make any changes you would like
Go to LOGIN and enter your information. Once you are in your account, select change password: enter your new password and you are set to go.
You can log into your account by going to LOGIN - located on the header of this website.
Sign into your account by going to LOGIN, once your in, you can edit any settings you would like.
Go to LOGIN and select forgotten password. You will be prompt to enter your email address. Once you have submitted your email address, an email will be sent to your email address with a link and instructions on how to reset your password.
You can track your order my signing into your account. Under the order history, select the order you would like to track and click on the tracking number.
There can be many reasons why your selected choice of payment failed. You should contact your credit card company or Papal to find out if there are any issues with your credit card.
If there is a discrepancy with a charge on your credit card or PayPal account made by us, please give us a call or send us an email with your name, order number, contact information, and details of the issue. Please do not include your card information in your email.
If your order has not been delivered yet, you can track your order by logging into your account and going into your order history and selecting the order tracking number. Usually, we ship your order in 1-3 business days as soon as we have an approved payment. How long it actually takes for you to receive your order is solely dependent on your selected shipping preference when you first placed your order.
Currently, we do not ship outside the United State of America. We hope to change that in the future; when we do, we will update our SHIPPING AND DELIVERY POLICY.
Shipping is free as long as you meet the minimum requirement of $150 in purchase total, not including promotions or taxes. Shipping for orders under $150 will be calculated based on the rate you designate as your method of shipping during checkout. You can find out more information on our SHIPPING AND DELIVERY POLICY.
You have Three return options: return for store credit, return for exchange and return for refund. Read our REFUND POLICY to better understand which one is right for you.
You have 24-hours to cancel or make changes to your order after placing it. After 24-hours, orders cannot be canceled, however, If you have any questions regarding your order, please feel free to CONTACT US.
In normal circumstance, we try to ship your order within 1-3 business days after payment confirmation, however, when and how your shipment arrived is dependent upon your choice of shipment during check out. You can track your package along the way by signing into your account and selecting the tracking number.